Privacy Policy

Last updated: February 6, 2026

1. Introduction

CraftLetter ("we", "our", "us") operates the getcraftletter.com website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI cover letter generation service.

2. Information We Collect

Information You Provide

  • Job descriptions you paste into the generator
  • Personal details you optionally provide (name, experience, skills)
  • Payment information processed securely through Paddle
  • Email address if you create an account

Automatically Collected Information

  • Usage data: pages visited, features used, generation count
  • Device information: browser type, operating system
  • Cookies: essential cookies for site functionality

3. How We Use Your Information

  • Generate personalized cover letters using AI
  • Process payments and manage subscriptions
  • Track usage limits (free tier: 3 generations per month)
  • Improve our AI models and service quality
  • Send service-related communications
  • Comply with legal obligations

4. AI Processing (OpenAI)

We use OpenAI's API to generate cover letters. When you submit a job description and personal details, this information is sent to OpenAI for processing. OpenAI processes this data according to their Privacy Policy. We do not use your data to train AI models. Generated cover letters are not stored on our servers after delivery.

5. Payment Processing (Paddle)

All payment processing is handled by Paddle, our Merchant of Record. We do not store your credit card number, CVV, or full card details on our servers. Paddle processes your payment information according to their Privacy Policy. We only receive confirmation of payment status and subscription details.

6. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information. Usage tracking for the free tier is currently stored locally in your browser (localStorage). We use HTTPS encryption for all data transmission.

7. Cookies

We use essential cookies required for the website to function properly. These include session management and usage tracking cookies. We do not use advertising or third-party tracking cookies.

8. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Data portability
  • Withdraw consent at any time

9. Data Retention

Generated cover letters are not stored on our servers after they are delivered to you. Payment records are retained as required by law. You can request deletion of your account and associated data at any time by contacting us.

10. Third-Party Services

We use the following third-party services:

  • OpenAI — AI cover letter generation
  • Paddle — payment processing (Merchant of Record)
  • Firebase — website hosting and authentication

11. Children's Privacy

Our service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy, please contact us at v.trukhnov@gmail.com.